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CRM Sales Targeting Like Never Before

Targets have always lived at the level of the individual rep. The expanded targeting inside the Revenue Intelligence Loop changes that — building flexible, accurate goals for individuals, teams, and entire sales units at once.

Published Updated 4 min read
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CRM Sales Targeting Like Never Before

Our incredible new Revenue Intelligence Loop was explored in our last article. This functionality includes a major new feature—our greatly expanded targeting component, bringing unheard-of flexibility, control and accuracy to sales targets.

This new functionality not only allows you to create and monitor targets for individuals, but for teams and sales units as well.

Specifying the Type of Target

In the beginning when creating a target, the target type of specified: revenue, created leads, or qualified leads. Because Coevera allows companies to have more than one pipeline in CRM (as companies naturally have multiple processes), you can specify the pipeline to which this target will apply.

You can take it even deeper by filtering exactly what type of sales you want to target—for example new, recurring or upselling.

The target time period can be specified as a week, month, quarter or year.

Historical Data is Vital

Our previous Revenue Intelligence Loop articles focused on the fact that accurate targeting and forecasting are only accomplished from historical data. With this understanding in mind, when a target is named, Coevera immediately detects all existing relevant historical data and places it into the targeting data.

Once the target feature has been populated with historical data, you are then informed of your target’s possibility based on your pipeline progress to date. It will let you know how much of a challenge the target is, or if it is easily attainable.

Data types of leads, opportunities or both can then be included. A third data type that has never been seen in CRM is working time. A particular salesperson may work full-time or only be putting in 20 hours a week. How many vacation days does the salesperson take per year? How much sick time? The working time will affect the possibility of target attainment.

Lead conversion rate is another factor that affects target attainment, and this can be set as part of the historical data. Other factors you specify are average opportunity size, win rate, number of opportunities closed in a given period, and sales velocity—the time it takes to close a deal.

You can then activate the target, once you have imported historical data and input and calculated the above factors.

Drilling Down and Target Progress

Once the target has been activated, its progress can be consistently activated. The system will inform you, based on your lead conversion rate, how many more leads you will need to make the target, and how many opportunities based on your average opportunity size and sales velocity.

The system visually displays target progress. A graph shows the revenue required throughout the target period, compared to the revenue as it is achieved, and the overall target progress.

The current value of opportunities in your pipeline is shown by the target feature—and here comes another Coevera exclusive, for you can then drill directly down and view all the different opportunities that make up that value. This is the data that places insurance and security behind your target decisions.

Coordination Through the Coevera View

Our new target functionality smoothly coordinates with the target that has always been displayed in Coevera’s pipeline view. The target data which has been set up behind the target “takes over” and adjusts the target shown in the pipeline view.

Salespeople and Self-Responsibility

Salesperson self-responsibility has always been a core principle of Coevera. Our new expanded targeting functionality certainly supports that principle, for the salesperson can look over the visual presentation and readily say, “Wow, I can do this!” or “Okay, I have to work to beef this up.” or “I have to change something.” The rep may need to get out and visit some prospects or customers, or work with Marketing to get a marketing campaign in action.

You can compare it to the self-responsibility for weight loss. A person jumps on the scale and can instantly see how much they weigh and how much they need to lose to reach their target weight. With Coevera’s expanded target feature, a salesperson instantly sees how well they’re proceeding toward a sales target and what needs to happen for them to make it.

This is sales targeting like never before! Coevera once again brings functionality previously unheard in CRM.

P.S. To give you a peek into the future, we don’t stop here. While this new targeting functionality, as we’re introducing it now, is only for managing pipeline opportunities and closing deals, this technology will be available for many other tasks and functions in the future.

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FAQ

Common questions about CRM sales targeting

What types of sales targets can you create in Coevera?
Coevera lets you create and monitor targets for individuals, teams, and sales units. When creating a target you specify the type — revenue, created leads, or qualified leads — the pipeline it applies to, the sale type such as new, recurring, or upselling, and the time period as a week, month, quarter, or year.
Why does Coevera's targeting rely on historical data?
Accurate targeting and forecasting are only accomplished from historical data. When you name a target, Coevera immediately detects all relevant historical data and adds it, then tells you how attainable the target is based on your pipeline progress to date — whether it's a challenge or easily achievable.
What factors does Coevera use to calculate target attainment?
Coevera factors in lead conversion rate, average opportunity size, win rate, number of opportunities closed in a period, and sales velocity — the time it takes to close a deal. It also introduces working time, accounting for whether a salesperson works full-time or part-time, plus their vacation and sick days, which has never been seen in CRM.
How does Coevera show target progress?
Coevera visually displays target progress with a graph showing the revenue required across the target period against revenue achieved and overall progress. Based on your lead conversion rate, it tells you how many more leads and opportunities you need, and you can drill directly down to view every opportunity making up your pipeline value.
How does this targeting connect to Coevera's pipeline view?
The new target functionality coordinates with the target that has always appeared in Coevera's pipeline view. The target data set up behind the scenes "takes over" and adjusts the target shown in the pipeline view, keeping both in sync.

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CRM Sales Targeting Like Never Before - Coevera